👥 After Sales Service
1. Well equipped: Variety of processing equipment, direct factory sales ensuring reasonable prices.
2. Private customization: Tailored production to meet specific customer requirements.
3. Installation services: On-site measurement and installation support to solve complex setup issues.
4. After-sales tracking: 1-on-1 online customer service and attentive support.
🏭 Profile
Our facilities have been approved by SGS. The factory is located in Shandong province, the largest production base in North China, strategically positioned near major seaports for efficient global shipment.
❓ Frequently Asked Questions
1. What is the standard lead time for orders?
Standard models typically ship within 5-7 days, while customized units require approximately 7-15 days depending on the specifications.
2. Can I request a customized size or specific attachments?
Absolutely! We offer private customization and tailored attachments to meet your specific clinical or nursing requirements.
3. What documentation is provided for international export?
We provide a full export package, including the Commercial Invoice, Packing List, Bill of Lading, and Certificate of Conformity (CoC).
4. What certifications do these medical beds hold?
Our products are fully certified with CE and ISO13485 standards, ensuring compliance with international medical quality and safety regulations.
5. How do I initiate a purchase or request a quote?
Please contact our team with your requirements to receive a formal quote. Once confirmed, you can proceed by issuing a Purchase Order (PO).
6. Do you offer support for installation?
Yes, our engineering projects offer on-site measurement and installation services to ensure your equipment is set up correctly.
Reef Medical
